Mattel disney prinses magische avonturen kasteel poppenhuis
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Frequently Asked Questions
Can i pay afterwards?
Can i pay afterwards?
This depends on the
payment method you choose at the checkout, we try to support as many as
possible
Can i pickup my order in person?
Can i pickup my order in person?
Tormino focuses on
shipment across the entire world, resulting in multiple warehouses and thus
only supporting shipment to your provided address.
Can multiple different items be shipped in the same shipment?
Can multiple different items be shipped in the same shipment?
Due to the amount of different items we have on sale it can happen that your order will be split in multiple different packages, the shipping fee however will remain the same.
Can I return a product?
Can I return a product?
Yes! Any item can be returned within 30 days after purchase unused and in original packaging. To return an item you will have to pay the local shipping fee back to our return warehouse.
When will a sold out item be back in stock?
When will a sold out item be back in stock?
This depends a lot on the item in question, some go out of rotation, others might come back in stock at a later date. Feel free to reach out to support@tormino.com for the status on a specific item.
